About AtoZ Window Screens
As time went on, he began to realize that many folks had broken or missing window screens on their home, so like any smart starving college student, he started fixing broken bug screens for a little extra cash (a natural evolution which turned out to be a twist of good fate).
During his last year of college, Aaron decided to give up window cleaning in favor of focusing completely on window screens and screen doors…. But there was only one small problem that this not-very-business-savvy business major had overlooked…. The window screen business was highly seasonal and although it kept Aaron busy throughout the warm spring and summer months, he didn’t stop to consider the fact that very few folks open their doors and windows in the winter! As a result, Aaron began to look for an alternative home services niche that would keep him busy in the off season.
Unicorns are Real!
Many of our customers are shocked by the sheer volume of 5-star reviews AtoZ has been honored to receive from some of our amazing customers over the years. A quick check with Google, Facebook, Yelp, Neighbors Indeed, Good Neighbors, and several other online apps will all tell you one thing… we know what it takes to give you a hassle-free, enjoyable purchasing experience, and we’ll always do our best to ensure you’re happy you hired our company!
We’ve been around for a long time and AtoZ understands your pain when it comes to a less-than-pleasant experience dealing with a sub-par home improvement contractor. Common problems often arise around contractors not showing up on time, leaving a mess for the homeowner to clean up, not communicating clearly and not setting realistic expectations with the homeowner. Other common sins include doing shoddy work and then not standing behind it when the customer needs warranty service.
After graduating with his business degree from Sacramento State and purposely choosing to go into the blue collar trades, Aaron was determined to help change this unfavorable image of home improvement contractors forever by showing the world that unicorns, while rare, do actually exist in the home improvement trades!
For over 20 years, AtoZ has been listening to our customers, and improving our products and systems accordingly in order to eliminate the frustrations common to many homeowners when working with a home improvement contractor.
AtoZ Window Screens believes in ensuring the best in customer care, by requiring all of our employees to undergo extensive training on a daily basis. From the folks in our office answering the phones, to our amazing field technicians working directly with the homeowners, to the artists who hand-craft all of our screens in our shop, we strive to ensure they understand what our customers have come to expect when they hire AtoZ: Great Service, Top Quality, and Ironclad Guarantee.
Here are just some of the things that set us apart from the competition which help ensure you have a great customer experience every time:
We only sell the finest quality at fair, competitive prices: It’s true, we love seeing our customers…. but that being said, the honest truth is that we only want to see you again when we are coming back to sell you more screens! AtoZ does the research to find the best quality, most durable, and least problematic products in the screen industry so we can avoid making wasteful warranty return trips to take care of poor-quality products. Return trips are a major hassle for the homeowner and expensive for the contractor. For this reason, we only sell the highest-quality products for a fair price that you can depend on for years of trouble-free service. Admittedly, sometimes we are not the low-cost leader, but there is no doubt that we are the best choice for wise and discerning customers who know that the bitter aftertaste of poor quality lingers longer than the temporary sweetness of a cheap price. While our prices are always competitive with similar quality products, our level of service and workmanship can’t be matched by any other company in the Sacramento area. We pay our employees a good wage, and expect them to take great pride and effort in giving you a job well done. Good work isn’t cheap, and cheap work isn’t good.
Fully Developed Website: Our award-winning website is massive… jam packed with hundreds of pages of helpful information about our products and services, warranties, and care and maintenance instructions. It has been a time-consuming and expensive journey developing a website this wide and deep, but this labor of love is symbolic of our commitment and dedication to serving you with over-the-top excellence in the best way possible.
Excellent Communication and follow-up: In addition to answering our phones live with no annoying phone trees, we have an amazing and efficient computer system to help keep track of your job. It sends out automated appointment confirmations, reminder emails and text messages. In addition, on the day of your appointment, you’ll receive a text message with a brief bio and picture of your field technician when they dispatch and are on the way to your home. You can track their progress as they drive to your home similar to an Uber driver so you know exactly when they are arriving.
The wholesaler’s screens may look fine for a year or two, but soon the framing begins to bow and the screen fabric develops sags and ripples. AtoZ, on the other hand, builds all of our window screens and sliding screen doors in our shop in Lincoln CA using the highest quality materials with no plastic parts. In addition, we use the old-school method of building screens by locking the screen frame into position using several jigs around the perimeter of the frame while the fabric is installed so your screen fits your window perfectly when it’s done. This method definitely takes a little more time, but it ensures our screens last much longer.
We Value Your Time & Investment!
We believe in providing our clients with the best product options and the best installation services. Why? We know that every service you pay for is an investment, and we strive to provide the type of service that makes you feel confident about your decision.
Unlike many other service businesses, AtoZ Window Screens believes in ensuring the best in customer care, by requiring all of our employees to undergo extensive training and certification before assisting clients. From our service technicians to our office staff, you can expect knowledgeable, friendly and professional service. We’re dedicated to providing our neighbors in the greater Sacramento area with the best possible experience, every time. We know your time is valuable, which is why we strive to answer every phone call. If, however, we are assisting other clients and are unable to answer, you can expect a call back ASAP. From the time you call to schedule an appointment to the time we leave your home, you can expect to be treated with respect and honesty.
Let Us Serve You!
Great quality, excellent service, and an ironclad guarantee. You’ll get all three with AtoZ! We look forward to giving you an easy, hassle-free experience on your next security door or window screen project. Give us a call today at 916-250-0121 or fill out our online form to schedule your appointment, today!